The 2016 Shipping Guide
Feel good about your box
Our packing peanuts are made from water soluble potato starch - you can add them to your garden or compost.
We reuse or recycle the boxes/packing that come to us with inventory. We do purchase recycled boxes.
The tissue paper is also a recycled product.
Sending a gift?
All packages are sent with no-price packing slips which will contain the senders (your)name. If you wish no slip at all or a gift card please let us know via the order comments box or "Contact" link located at bottom of pages.
Currently we ship directly only to the US & Canada. Any other country will need to use a shopping service such as International Checkout.
Packing & Tracking
When possible we do try to pack the same day as the order was placed, especially during December, but please allow a day for packing just in case. If your order is placed on a Sunday, holiday or is extra large (wreath or Santa) please allow 2 days.
When a label is printed for your box, you will get an auto generated notice with the tracking information. The tracking will not update until the carrier scans the package at their processing facility. So don't worry if you get a tracking number on Sunday but get little information when you click on the link - changes may not show up until the next evening.
2016 Holiday Ship By Dates - As of 8/26/16 only UPS has released the ship by dates for the 2016 Holiday season- we have it posted here the others have not been announced. We will update this page as soon as we get the information.
We offer delivery services from USPS, Fedex & UPS - For lighter packages (under 2 lbs) USPS is usually the most economical but that can vary depending on your location.
Hint: For heavier boxes- If you have a business address it is usually cheaper to use that wih Fedex or UPS than Priority Mail.
Packages 16oz and under (usually 1 - 3 ornaments or stockings)
1-5 business days.
Any size up to 70lbs
1-3 business days.
Priority Mail Express
Guaranteed overnight delivery - with exceptions - this service is not available in all areas - if you really need it next day Please check at USPS.com to make sure your address qualifies).
Your order needs to be placed by 9am for it to make the cut-off for overnight.
Please remember to allow for packing time.
USPS (AK & HI 3 days, I'd give it 4)
Fedex Ground (AK, HI & New England 5 days)
All 3 carriers deliver to Canada.
The most economical shipment method is USPS 1st class though there is a weight limit.
1st class-the weight can not exceed 4lbs if you get an error code it means you have exceeded that limit and will need to choose another option. There is no approx delivery time for this shipping method. They do suggest 6-10 days.
We could not locate delivery maps for the carriers but we will keep trying.
All duties/taxes are the responsibility of the recipient.
UPS Holiday Ship By Dates for Christmas Delivery
All UPS 3 Day Select® packages shipped on December 19 and 20 will require an additional day in transit. UPS 3 Day Select packages shipped on December 20 will be delivered after Christmas.
The most up-to-date transit time details will be available at ups.com/ctc at the time of shipping. Please keep in mind the last days to ship to ensure delivery before Christmas Day apply to the following service options:
- UPS 3 Day Select: Monday, December 19 (delivery on Friday, December 23)
- UPS 2nd Day Air®: Wednesday, December 21 (delivery on Friday, December 23)
- UPS Next Day Air®: Thursday, December 22 (delivery on Friday, December 23)